Emergency Broadband Benefit AT&T Guide

In the wake of the COVID-19 pandemic, the digital divide in America has become more apparent, significantly affecting underserved communities. Recognizing this pressing issue, AT&T has stepped up through its participation in the Emergency Broadband Benefit (EBB) Program.

This program is a critical initiative established by the federal government to provide financial assistance for broadband services to eligible households, particularly those hit hardest by the pandemic.

Does AT&T Participate In The EBB Program?

Yes, AT&T is an active participant in the EBB program. This collaboration is part of AT&T’s commitment to ensuring that all Americans, regardless of their economic status, have access to essential broadband services.

Through this program, eligible customers can access select home internet and wireless plans via AT&T PREPAID and Cricket Wireless at substantially reduced costs or even free of charge.

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What Does AT&T Emergency Broadband Benefits Actually Provide?

The AT&T Emergency Broadband Benefit Program offers a range of services designed to cater to the diverse needs of its customers.

This includes offering plans that are eligible for EBB benefits, providing significant financial relief for those needing internet and wireless services.

  • AT&T EBB Program Application: To take advantage of the EBB program through AT&T, customers must first confirm their eligibility. This process is initiated by visiting the federal government’s EBB website, www.getemergencybroadband.org. Once eligibility is verified, eligible AT&T PREPAID and Cricket Wireless customers can enroll in the benefit online.
  • AT&T Free Tablet EBB: One of the highlights of AT&T’s participation in the EBB program is the offer of a free tablet. This initiative is designed to ensure that eligible customers not only have access to affordable internet plans but also have the necessary devices to utilize these services effectively.
  • AT&T Lifeline EBB Program: AT&T’s involvement in the EBB program is complemented by its Lifeline program, which provides further discounts on wireless and wired internet services to eligible low-income customers. This program represents AT&T’s broader commitment to making digital connectivity accessible to all, irrespective of economic barriers.
  • AT&T PREPAID Offers Under EBB: AT&T has curated a range of prepaid offers under the EBB program. These include various data plans for tablets and hotspots, offering substantial amounts of high-speed data and 5G access at heavily discounted prices. For instance, customers can access 100GB of high-speed data and 5G for just $5 per month after applying the temporary EBB benefit.
  • Cricket Wireless Offers Under EBB: As part of the AT&T family, Cricket Wireless also provides offers under the EBB program. Similar to AT&T PREPAID, Cricket Wireless offers plans like Cricket Core and Cricket More, which include unlimited calls and data, with additional features like Mobile Hotspot and Cloud Storage, at significantly reduced rates.
  • Continued Support for Non-EBB Eligible Customers: Recognizing that not all customers may be eligible for the EBB program, AT&T PREPAID and Cricket Wireless continue to offer affordable plans and innovative devices. These plans ensure that customers can stay connected to what matters most, even outside the EBB program’s scope.

How To Be Eligible For The AT&T Emergency Broadband Benefits?

Eligibility for the AT&T Emergency Broadband Benefit Program hinges on a few criteria. Primarily, individuals who have been financially impacted by COVID-19, or those already participating in financial assistance programs such as SNAP or Medicaid, are potential candidates.

Additionally, households on qualifying Tribal lands are also eligible for enhanced benefits. The program is designed to assist those who are facing significant financial hardship in accessing broadband services.

To determine eligibility, potential beneficiaries are required to visit and verify their status through the federal government’s dedicated EBB website.

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How Do You Apply for AT&T Emergency Broadband Benefit Program

To apply for the AT&T EBB Program, eligible customers must first complete a verification process through the federal government’s EBB portal, which can be found at www.getemergencybroadband.org.

Once eligibility is confirmed, eligible AT&T PREPAID customers can proceed to enroll in the benefits online at www.att.com/prepaidrelief. Similarly, eligible Cricket customers, part of the AT&T family, can apply for the EBB benefits online or at any Cricket retail store.

The application process is designed to be straightforward, ensuring that eligible customers can efficiently access the benefits provided under the EBB program.

What Is the Emergency Broadband Benefit

The Emergency Broadband Benefit is a temporary federal government program established in response to the COVID-19 pandemic. Its primary goal is to provide financial assistance to households struggling to afford internet service during the pandemic.

The program offers a temporary benefit on eligible home internet or wireless services to ensure that the most affected and underserved communities have access to broadband connectivity.

This initiative is part of a broader effort to bridge the digital divide and ensure equitable access to essential online services for work, education, and communication.

What Benefits Does the EBB Program Offer

The AT&T Emergency Broadband Benefit Program offers a range of benefits to eligible customers. These include significant discounts on home internet and wireless services, effectively reducing the cost to little or even no expense for the end-user.

The program provides a monthly benefit of up to $50 for eligible home internet or wireless service, with households on qualifying Tribal lands receiving up to $75 per month.

Additionally, the program offers various data plans for tablets and hotspots, including 100GB of high-speed data and 5G access, at heavily discounted rates.

By offering these substantial benefits, the EBB program plays a crucial role in ensuring ongoing digital connectivity for those financially affected by the pandemic.

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What Documents Are Required When I Apply For AT&T Emergency Broadband Benefits?

When applying for the AT&T Emergency Broadband Benefit Program, applicants must provide certain documents to verify their eligibility. These documents could include proof of income or proof of participation in existing assistance programs like SNAP or Medicaid.

Also, if the applicant is applying based on income, they may need to provide a tax return, pay stub, or other government documents as proof.

For those applying under the qualifications of existing programs or based on their status on Tribal lands, relevant documentation to prove their participation in these programs will be necessary. It’s important for applicants to have these documents ready to ensure a smooth application process.

How Do I Know If I’m Eligible For The AT&T EBB?

Eligibility for the AT&T EBB Program is primarily determined based on financial hardship due to COVID-19 or participation in certain federal assistance programs. Specifically, individuals participating in programs like SNAP, Medicaid, or those living on qualifying Tribal lands are eligible.

The program is also open to households that have experienced a significant reduction in income since February 29, 2020. To confirm eligibility, potential beneficiaries must visit the official EBB

website, www.getemergencybroadband.org, and undergo a verification process. This process will ascertain their qualification for the AT&T Emergency Broadband Benefits based on the program’s criteria.

Where is the Emergency Broadband Support Center

The Emergency Broadband Support Center is the central hub for managing applications and inquiries related to the EBB program. It’s not a physical location but an online resource and contact point for individuals seeking information or assistance with the EBB program.

Applicants and participants can access support through the official EBB website or via dedicated phone lines set up to handle queries related to the program. This center is designed to provide comprehensive support, from application processing to answering any questions regarding the EBB program and its benefits.

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What is The Amount Of Enhanced Benefit For The Residents Of Tribal Lands?

For residents of Tribal lands, the Emergency Broadband Benefit Program offers an enhanced benefit. Eligible households on these lands can receive a monthly benefit of up to $75, which is an increase from the standard $50 per month available to other eligible households.

This enhanced benefit acknowledges the unique challenges faced by residents of Tribal lands in accessing affordable broadband services.

Can I Receive Both The Emergency Broadband Benefits And Lifeline At The Same Time?

Yes, individuals can simultaneously receive benefits from both the AT&T Emergency Broadband Benefit Program and the Lifeline program. However, they must meet the eligibility criteria for both programs.

It’s important to note that while the two programs can be combined, the benefits provided are separate and distinct. Participants in the Lifeline program who are also eligible for the EBB can opt to apply their EBB benefits to either an existing Lifeline service or a separate broadband service that participates in the EBB program.

AT&T Team Up through Emergency Broadband Benefit Program to Help More People Access the Internet

AT&T has actively teamed up with the Emergency Broadband Benefit Program to expand internet access to more people, especially those impacted by the COVID-19 pandemic.

This partnership involves offering eligible customers select home internet and wireless plans through AT&T PREPAID and Cricket Wireless at little or no cost.

This initiative is part of AT&T’s broader commitment to bridging the digital divide and ensuring that all Americans, particularly those in underserved communities, have access to vital broadband connectivity.

The program allows eligible households to avail themselves of significant discounts on internet services, ensuring they stay connected for work, education, and other critical online activities.

Conclusion

AT&T’s participation in the EBB program is a testament to its commitment to bridging the digital divide in the United States.

Through the ATT Emergency Broadband Benefit Program and the AT&T Lifeline EBB Program, the company is not only providing financial relief to those affected by the pandemic but also ensuring that all Americans have access to the digital world.

The AT&T EBB Program Application process is straightforward, allowing eligible customers to easily access the benefits.


People also ask

FAQ (Frequently Asked Questions)

What is the Emergency Broadband Benefit (EBB) Program?

The EBB Program is a federal initiative providing financial assistance for broadband services to eligible households, especially those impacted by the COVID-19 pandemic.

Does AT&T participate in the EBB Program?

Yes, AT&T is an active participant in the EBB program, offering select home internet and wireless plans at reduced costs or free through AT&T PREPAID and Cricket Wireless.

What services are offered through the AT&T Emergency Broadband Benefit Program?

The program offers eligible plans for EBB benefits, a free tablet initiative, and discounts on wireless and wired internet services through AT&T’s Lifeline program.

How can one be eligible for the AT&T Emergency Broadband Benefits?

Eligibility includes individuals financially impacted by COVID-19, participants in assistance programs like SNAP or Medicaid, and households on qualifying Tribal lands.

How do you apply for the AT&T Emergency Broadband Benefit Program?

Eligible customers can apply through the federal government’s EBB portal (www.getemergencybroadband.org) and then enroll online at AT&T PREPAID or Cricket Wireless.

What are the benefits of the EBB Program?

The program offers discounts on home internet and wireless services, with a monthly benefit of up to $50 (or $75 for households on Tribal lands) and various data plans at discounted rates.

What documents are required when applying for AT&T Emergency Broadband Benefits?

Applicants need to provide proof of income or participation in assistance programs like SNAP or Medicaid, and specific documentation for those applying based on Tribal land status.

Can I receive both the Emergency Broadband Benefits and Lifeline at the same time?

Yes, eligible individuals can receive benefits from both programs simultaneously, provided they meet the criteria for each.

What is the amount of enhanced benefit for residents of Tribal lands?

Residents of Tribal lands can receive an enhanced monthly benefit of up to $75.

Where is the Emergency Broadband Support Center?

It’s an online resource and contact point for inquiries and support, accessible through the EBB website or dedicated phone lines.


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